Welcome to Qkaey. We’re a platform that connects professional photographers, videographers and photo booth providers with clients looking for their services. Our platform is designed to make it easy for you to showcase your skills and expertise, and connect with clients who are interested in your services. This page will give you a step-by-step guide on how our platform works, so you can get started and start earning. Whether you’re a photographer, a designer, a writer, or any other kind of professional, our platform is designed to help you grow your business and reach new clients. So let’s get started!
Set up your account details.
To get started, create your account and sync your calendar to ensure availability accuracy. Set up your payouts to receive payments efficiently. It’s important to add a profile picture and write an about you section to showcase your skills and experience to potential clients. This information helps clients get to know you and decide if you’re a good fit for their needs.
List your services.
List your services by creating a listing that outlines what you offer. This should include your hourly or daily rate, as well as any additional extras you provide.
Receive booking requests from clients.
Once your listing is live, clients can view it and send you booking requests. You’ll have 24 hours to review each request and decide whether to accept or reject it.
Payment is due after booking approval.
After you’ve accepted a booking request, you can contact the client on the Qkaey platform. The client will have 48 hours to make the payment. Once the payment is confirmed, the booking will be finalized.
Connect with the client.
Once a booking is confirmed, you’ll receive the client’s contact information, including their phone number and email. It’s important to reach out to the client to confirm all the details of the booking and ensure everything is in order.
Provide exceptional service.
Once the booking is confirmed, it’s time to deliver a great experience to the client. Make sure to provide outstanding service and go above and beyond their expectations. This will help you build a strong reputation and increase your chances of receiving positive reviews and repeat business.
Deliver your work on time and with proof.
As stated in your listing, make sure to provide an online gallery to the client within the agreed-upon delivery time. This gallery serves as proof that you’ve delivered the service as promised. Providing a gallery in a timely manner can also help build trust with the client and encourage positive reviews and referrals.
Fulfill any additional requests.
In addition to the online gallery, make sure to fulfill any other extras the client has requested, such as a photo album or USB drive. Providing these extras can enhance the client’s experience and leave a positive impression. Don’t forget to communicate with the client throughout the process to ensure their needs are being met.
Complete the order and receive payment.
Once you’ve fulfilled all the client’s requests, it’s time to mark the order as complete. Be sure to communicate with the client and ask them to do the same. Once both parties have marked the order as complete, you’ll receive payment immediately. This ensures a smooth and efficient transaction process for both you and the client.
Dispute resolution process.
In the event that a client opens a dispute about an order, both parties will be contacted and given the opportunity to present their case. We’ll work to find a solution that’s fair and satisfactory for both parties within a timeframe of 3 – 10 business days, depending on the complexity of the case. Our goal is to provide a transparent and effective dispute resolution process to ensure the best outcome for everyone involved.
Request a review from the client.
After the order is complete, it’s a good idea to ask the client for a review of your service. Positive reviews can help build your reputation and attract new clients. Be sure to communicate the importance of reviews and thank the client for their business.
Here’s a general overview of how the platform works:
- Create a listing – You create a listing that outlines the services you offer, your rates, and any additional information you want potential clients to know.
- Clients view your listing and send a booking request – Clients browse through the listings and send you a booking request if they’re interested in your services.
- Accept or reject a booking request – You have 24 hours to accept or reject a booking request. If you accept, the client has 48 hours to make payment.
- Connect with the client – Once a booking is confirmed, you’ll receive the client’s contact information. Get in touch with them to confirm the booking details.
- Provide exceptional service – Deliver outstanding service to the client based on the details discussed.
- Deliver the work and extras – Deliver the work to the client within the agreed-upon timeframe, including any extras they requested.
- Mark the order as complete – After delivering the work, mark the order as complete and ask the client to do the same.
- Get paid – Payment is released once both parties have marked the order as complete.
- Dispute resolution – In the event of a dispute, a resolution process is available to find a satisfactory solution for both parties.
- Request a review – After completing the work, request a review from the client to build your reputation and attract new clients.
Thank you for taking the time to learn about how Qkaey works. We’re committed to helping you succeed and grow your business, and we’re always here to support you along the way. If you have any questions or need any help, don’t hesitate to reach out to our support team. We hope that our platform will help you build your reputation, grow your client base, and achieve your professional goals. Best of luck, and happy earning!
